Hyper-V frozen at 2% while taking snapshot, in Virtual Server 2005
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Hyper-V frozen at 2% while taking snapshot

Source: microsoft.public.virtualserver
Sent: 02/09/2009
From: nhekman <(email address - cut out)>
Message:

Hello.

I have a virtual server in a hung state. I tried to take a snapshot
of it, but it got 2% of the way through the process and then appears
to be stuck--it hasn't moved in 45 minutes. During the time the Hyper-
V Manager is extremely slow to respond to other requests as well.

I checked the event logs, and there is nothing from around the time I
took the snapshot. About 8 minutes later the Hyper-V-VMMS log gave
this warning: "Worker process health is critical for virtual machine
'<my hung server>' (Virtual machine <guid>)."

Here are my specs:
- Latest version of Hyper-V with all available updates (I think!).
(Hyper-V Manager shows version 6.0.6001.18016)
- 14 GB of RAM free on host machine
- 190 GB free hard drive space on host machine (that's plenty for
the size of the virtual machine)
- Windows Server Datacenter SP1 x64

This is the second time this has happened to me, last time I
"resolved" it by rebooting the host (the virtual server came up fine),
but that's not something I can do lightly. I'm hoping someone can help
me avoid this problem in the future, and/or find me a way to get out
of this state without rebooting the host.

Any solutions or ideas on what else I can look for?

Thanks in advance!

Nate



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